Privacy Policy
Introduction
This privacy statement applies to the processing of personal data and is drafted in accordance with the European General Data Protection Regulation (GDPR). The user of this privacy statement, also the data controller in the sense of the GDPR, is Sproutout Solutions, located in Harderwijk, registered with the Chamber of Commerce under number 92762042. When our website uses cookies, this only occurs after obtaining your consent. Upon visiting our website, you will receive an explanation about cookies and have the option to decide whether to accept or refuse them.
Personal Data
Purpose of Processing
We solely use your personal data to establish contact with you (contact details), communicate with you, and in the context of the agreed-upon services. We do not utilize your data for other purposes. If you provide us with your personal contact information, whether by phone, email, through the website, or otherwise, we will only use this information to get in touch with you and communicate. If no service agreement is reached, the data will be deleted 12 months after receipt.
Processing of Personal Data
In the event of a service agreement, we will have more (personal) data than just contact information. These personal data are used exclusively within the framework of the agreed-upon services, collecting only the data that we consider necessary or useful. The data will not be shared with third parties without your consent.
Security
We have taken all necessary measures to ensure the security of your data with us. In the processing of personal data, we may use one or more processors, such as an internet provider. To safeguard your privacy and ensure technical security, we only enter into processing agreements that comply with the requirements of the GDPR, with the guarantee that your data will not be processed outside the EU (with the exemption of the United Kingdom). As the data controller, we remain responsible. Personal data recorded in physical form are stored in a secure and lockable space, preventing third-party access. Without your consent, we do not share your data with other parties unless there is an administrative or legal obligation, or a court order.
Retention Periods
Your personal data are not retained longer than necessary for the purpose of processing. We naturally adhere to legal and fiscal obligations. For instance, invoice data must be kept for 7 years in accordance with the guidelines of the Tax Authorities. Personal data collected within the framework of the agreed-upon services, including contact details, are not retained longer than 2 years after the agreement's conclusion, after which they are deleted or destroyed.
Rights of Data Subjects
We respect your privacy rights and will cooperate to ensure you can exercise the rights granted to you by the GDPR. Examples include the right to access, correct, and delete your personal data. If you wish to exercise your rights, you can contact us.
Cookies
We and our trusted partners use cookies and other technologies in our related services, even when you visit our website or use our services. A 'cookie' is a small piece of information that a website gives to your device when you view the website. Cookies are highly useful and can be used for various purposes. They assist in efficient navigation from page to page, automatically activate certain functions, remember your preferences, and expedite interaction between you and our services. The website uses the following types of cookies:
a. 'session cookies' that are temporarily stored during an internet session, allowing you to use the system normally. These cookies are removed from your device when the browser is closed;
b. 'persistent cookies' that are only read by the website, stored on your computer for a specific period, and not deleted when the browser is closed. These cookies are used if we need to know who you are for repeat visits, for example, to save your preferences for the next time you log in;
c. 'third-party cookies' set by other online services providing content on a page you are viewing, such as external companies for data analysis monitoring and analysing our web access.
Cookies do not contain information from which your personal identity can be determined. However, the personal data we store from you can be linked to the information stored and obtained through cookies. You can delete cookies by following your device preferences, but if you choose to disable cookies, certain functions on our website may not work properly, and your online experience may be limited.
We also use a tool called 'Google Analytics' to collect information about your use of the website. Google Analytics gathers data on how often users visit the website, which pages they view, and so on. The information obtained from Google Analytics is used to improve the website and services. Google Analytics collects your IP address on the day you visit the website but does not store information that can identify your identity. The information collected through Google Analytics is not combined with personal data. Google's ability to use and share information that Google Analytics has collected about your visits to this website is limited by Google Analytics' terms of use and Google's Privacy Policy.
How to Contact Us
If you have general questions about the website or the information we collect about you and how we use it, you can contact us at richard@sproutoutsolutions.com.